Privacy Policy
Sheri Queen
Last updated: November 4, 2026
1. Introduction
Welcome to Sheri Queen Bookstore, operated by author Sheri Queen.
Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our bookstore, purchase books or other products, subscribe to our newsletter, or contact us.
Our direct bookstore is hosted by Payhip at sheriqueenbookstore.com.
2. Information We Collect
Depending on how you interact with our website, we may collect:
- Contact information: Your name, email address, mailing address, and telephone number when provided.
- Purchase information: Products purchased, order details, payment confirmations, and shipping information.
- Newsletter information: Your email address, subscription preferences, and interactions with our newsletters.
- Communications: Information you voluntarily provide through our contact form or customer support requests.
- Website usage information: Certain technical information, such as IP addresses, device information, and website activity, may be collected through our website platform and enabled analytics services.
Payments are handled through our payment service providers. We do not intentionally collect or store complete payment card numbers in our own records.
3. How We Use Your Information
We use personal information to:
- Process purchases and fulfill orders.
- Deliver ebooks, audiobooks, and other digital products.
- Ship signed books and physical merchandise.
- Provide customer assistance.
- Deliver free reader gifts requested through newsletter subscriptions.
- Send newsletters, book announcements, and promotional offers to subscribers.
- Maintain and improve our website and services.
- Comply with applicable legal and tax obligations.
4. Newsletter Subscriptions
Our newsletter is managed through MailerLite.
When you subscribe, your email address and any additional information you provide are processed through MailerLite to manage your subscription and deliver author updates.
New subscribers may receive a free bonus story as part of our welcome email sequence.
You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
We do not sell our newsletter subscriber lists.
5. Digital Book and Reader Gift Delivery
We use BookFunnel to deliver certain ebooks, audiobooks, and complimentary reader gifts.
When necessary to fulfill a digital order or deliver a requested gift, relevant information, such as your email address and delivery details, may be shared with BookFunnel.
BookFunnel processes information according to its own privacy practices.
6. Orders and Payments
Our bookstore uses Payhip to provide its online storefront and checkout services.
Payhip and the payment providers used during checkout process information necessary to complete transactions.
When you purchase a physical product, we use the necessary shipping information to prepare and fulfill your order, including sharing delivery details with shipping carriers.
7. Cookies, Website Analytics, and Advertising
Our website is hosted by Payhip, which may use cookies and similar technologies to operate the storefront, support checkout functionality, maintain security, and understand website activity.
We may also use third-party analytics and advertising technologies, including the Meta Pixel (provided by Meta Platforms, Inc.), to measure advertising effectiveness, understand visitor interactions, and deliver more relevant advertisements on platforms such as Facebook and Instagram.
These technologies may collect information about website activity, including pages viewed, products explored, purchases, and certain device or browser information.
We do not currently have the Meta Pixel installed on our Payhip website. If we activate it, we will update this disclosure as necessary and provide any privacy notices, consent choices, and opt-out mechanisms required by applicable law.
You can manage certain advertising preferences through your Facebook and Instagram account settings. Additional privacy rights and choices may apply depending on your location.
8. Information Sharing
We share personal information only when reasonably necessary to operate our bookstore, provide requested services, comply with legal requirements, or protect our legitimate business interests.
Service providers may include:
- Payhip and payment processing providers.
- MailerLite for email subscriptions.
- BookFunnel for digital product delivery.
- Shipping carriers for physical purchases.
- Website, security, and analytics providers when applicable.
We do not sell customer email lists or personal contact information.
9. Data Security and Retention
We take reasonable steps to protect the personal information entrusted to us and rely on established service providers for payment processing, email management, and digital delivery.
No internet-based system can guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, or resolve disputes.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
You may also have rights concerning certain uses or disclosures of personal information for advertising or other purposes.
To submit a privacy-related request, please contact us using the information below.
11. Children's Privacy
Our bookstore and newsletter are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can address the request.
12. Third-Party Websites
Our website may contain links to external websites, including retailers, social media platforms, and digital delivery services.
These websites operate under their own privacy policies, and we encourage visitors to review them.
13. International Data Processing
Some of our service providers may process or store information outside your country of residence.
Where applicable, international transfers are subject to the safeguards and legal requirements relevant to those services.
14. Changes to This Policy
We may update this Privacy Policy as our business, services, or legal obligations change.
Updates will be posted on this page with a revised date.
15. Contact Information
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Sheri Queen
Email: sheri@sheriqueen.com
You may also use the Contact page on our bookstore website.